Frequently asked questions

Everything you need to know about seeing a psychiatrist online with Happy Clinic.

Getting started

Do I need a GP referral?

No. You can book a private psychiatric assessment directly with Happy Clinic. Having a registered GP is still recommended, especially if you may need ongoing medication or a shared care agreement.

How quickly can I be seen?

Appointments are often available within a few days, depending on psychiatrist availability and the type of assessment you need.

Who will I see?

An experienced UK Consultant Psychiatrist who is registered with the General Medical Council and holds a licence to practise. You can choose your psychiatrist when booking, subject to availability.

Who can use the service?

Adults aged 18 and over. If you live outside the UK, contact Happy Clinic before booking, because assessment and prescribing may be restricted by local rules.

Is a video consultation as good as seeing someone in person?

For most psychiatric assessments and reviews, a video consultation works very well, because the assessment is mainly a detailed conversation. If your psychiatrist feels you need something that cannot be done online, they will tell you.

What conditions can you help with?

Adult ADHD, adult autism, depression, anxiety and panic, OCD, PTSD, bipolar disorder, stress and burnout, sleep problems, personality difficulties, psychosis and medication reviews. See conditions.

The video consultation

What do I need?

A smartphone, tablet or computer with a camera, a microphone and a stable internet connection, and a quiet, private place to talk.

Can someone join me?

Yes. With agreement, a family member, partner, carer or support person can join where clinically appropriate.

What if the video call drops?

The clinic will try to reconnect. If there is significant disruption within the clinic's control, the appointment may be rebooked or refunded in line with the terms and conditions.

Are consultations recorded?

Consultations are not routinely recorded. Your explicit consent is always asked for in advance if recording is proposed.

Is it confidential and secure?

Yes. Happy Clinic uses secure clinical systems and follows UK GDPR and the Data Protection Act 2018. You can request access to your records.

Diagnosis & medication

Will I get a diagnosis at the first appointment?

Often a diagnosis can be discussed at the first appointment if there is enough information. Some people need further assessment or follow-up before a diagnosis is confirmed.

Can an online psychiatrist prescribe?

Yes, when clinically appropriate. Prescriptions issued during an assessment or follow-up are included in the appointment fee. Diagnosis and prescribing are never guaranteed.

Can ADHD medication be prescribed online?

Some controlled medicines, including ADHD stimulants, can be prescribed after assessment, with extra safeguards such as identity checks, physical health checks and monitoring.

Do you tell my GP?

With your consent, a clinical summary is sent to your GP. Some treatments may not be possible if you decline GP communication.

What is a shared care agreement?

After treatment is stable, your psychiatrist can propose that your NHS GP takes over prescribing. It is your GP's decision. If they decline, private prescribing can usually continue. Learn more.

Can I get repeat prescriptions?

Existing patients can request repeat prescriptions when clinically appropriate. Reviews and monitoring may be needed first.

Fees & policies

How much does it cost?

An initial psychiatric assessment is £400 and follow-ups are £200. See the full fees page.

What if I miss my appointment?

Missed appointments and late cancellations may be charged in line with Happy Clinic's cancellation policy.

Do you provide therapy or reports?

Happy Clinic does not provide psychological therapies, medico-legal or expert witness reports, or benefits assessment documentation. Clinical letters can be provided where appropriate, and some may have a fee.

Is this an emergency service?

No. If you need urgent help, call 999, go to A&E, call NHS 111 or contact your GP. Samaritans are available free on 116 123.

Adult ADHD

How long does an adult ADHD assessment take?

The initial ADHD assessment at Happy Clinic is 60 minutes. Sometimes further information or another appointment is needed before a diagnosis can be confirmed.

Will I definitely be diagnosed or prescribed medication?

No. Diagnosis and treatment depend on a careful clinical assessment. ADHD medication is only prescribed when it is clinically safe and appropriate, and some people need physical health checks or further assessment first.

Can my GP take over my ADHD prescription?

Once your treatment is stable, your psychiatrist can propose a shared care agreement to your NHS GP. Whether to accept is entirely your GP's decision. If they decline, private prescribing and follow-up can usually continue.

What should I prepare before the assessment?

It helps to think about examples of your difficulties now and in childhood. School reports, previous letters, and input from someone who knew you as a child (such as a parent) can be very useful.

Do you assess children for ADHD?

No. Happy Clinic assesses adults aged 18 and over.

Ready to speak to a psychiatrist?

Book a secure video consultation with a GMC-registered Consultant Psychiatrist at Happy Clinic. No GP referral needed.

CallBook appointment

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